Frequently Asked Questions

 

How often should I have my equipment serviced?

Your cooling, heating and air conditioning equipment should be serviced every year. We service systems across Salt Lake County and surrounding areas.

The best scenario is to have the heating system checked in the Fall and the air conditioning checked in the Spring.

As with automotive maintenance, by following a regular maintenance schedule you’ll insure your system runs correctly and you'll catch small issues before they become large issues.

Why should I have my equipment serviced?

Annual servicing includes cleaning the system, checking for any problems or potential problems and making adjustments for peak efficiency.

The benefits include:

  • Increased dependability

  • Find potential problems and fix them quickly

  • Provide maximum efficiency which lowers energy costs

  • Prolongs the life-span of the equipment

  • Maintains safe and healthy operation

  • Can help to protect the environment

  • Drastically reduces the chance of a break-down which usually happens at night or on weekends when repair rates are higher

What size Heating and Air Conditioning system do I need?

A correctly sized system isn't just based on the size of the structure. Many factors go into determining the size of the system including the type of house and walls, type and size of windows, insulation, basement and attic conditions, house orientation, and so on.

We’ll need to visit the house and take detailed measurements and notes while conducting the survey.

How much money will I save by switching to a high efficiency unit?

We'll be able to give you a more accurate estimate when we visit your home or place of business. There are some variables, but typically, older furnaces have an efficiency rating of 65% or less. As a result, your savings could be 25% or more.

In most cases, you have better temperature control and cleaner, purer air. Of course, a new system is not always necessary or economically feasible. Sometimes, a minor repair is all you need to feel comfortable in your home again.

Will you remove my old equipment?

We will dispose of your old equipment properly, in accordance to local, state, and EPA regulations.

What type of filter should I use?

Standard filters work to keep your system and its duct work clean, but they don’t really improve indoor air quality. Upgrading to a pleated media filter will remove everything from insecticide dust to airborne viruses from the filtered air.

A media filter in a home in the Salt Lake Valley can have a life exceeding six months, meaning it lasts much longer than a basic filter. It has more surface area which allows for more air flow through your system, this means better comfort and cleaner air. Always choose a filter that matches your blower’s capacity.

What else do I need to know?

  • Remember to change your air filter on a monthly basis. This simple task can often save you time and money by preventing break downs that require a service tech to repair

  • Before calling for a service tech, always be sure to check your breakers and your thermostat to be sure they are turned on.

  • If you or family members suffer from health problems, look into a Zone unit for your home. This will reduce the amount of harmful particles in the air and help slow or stop the spread of sickness to other family members

  • Clean out your drain line on a regular basis. This will prevent the water from backing up and causing damage to your home or office

We know there are many choices and options when it comes to air conditioning, cooling and heating contractors in and around the Salt Lake valley.  We hope you’ll give us the opportunity to earn your trust and to be your family’s HVAC contractor.  For your convenience, we also provide service and install for business and light commercial heating and air conditioning units across the Wasatch Front.

We offer a low price guarantee and specials to help provide the best service and the most affordable price.

CTR Heating and Air is a flat rate company so the price in the book is the price you pay. Typically our prices are very competitive and much lower than other companies. Our technicians are not paid on commission so they are never high pressure salesmen or pushy. We are constantly offering discounts on different products and every install comes with a one year labor warranty. Call today for a free estimate!